Introduction
Look, we get it - nobody actually reads these things, but we're gonna keep it real with you. At Crystal Quintavor Architecture, we're not just about designing beautiful spaces; we're also committed to protecting your personal info like it's one of our prized architectural drawings.
This policy lays out what data we collect when you visit our site, reach out for a consultation, or just browse through our portfolio. We've tried to keep the legal jargon to a minimum because, honestly, we're architects - not lawyers.
By using our website or services, you're agreeing to the terms outlined here. If something doesn't sit right with you, let's talk about it.
Information We Collect
Here's the deal - we only collect what we actually need to serve you better. No weird stuff, we promise.
Personal Information You Give Us
- Your name, email address, and phone number when you contact us
- Project details and requirements you share during consultations
- Business information if you're representing a company
- Mailing address when needed for project documentation
- Payment info when you engage our services (though we don't store credit card details directly)
Stuff We Collect Automatically
- IP address and general location data
- Browser type and device info
- Pages you visit and time spent on our site
- How you found us (referral sources)
- Basic interaction data to improve user experience
How We Use Your Information
We're not gonna sell your data to random third parties or bombard you with spam. Here's what we actually do with your info:
Client Communication
Responding to your inquiries, scheduling consultations, and keeping you updated on project progress.
Service Delivery
Providing architectural design, planning services, and managing your projects from concept to completion.
Website Improvement
Analyzing how visitors use our site so we can make it more intuitive and useful.
Legal Compliance
Meeting regulatory requirements and protecting our legal rights when necessary.
We might occasionally send you updates about our latest projects or services, but you can opt out anytime. We're not gonna be offended.
Your Privacy Rights
Under Canadian privacy laws (we're in Toronto, remember?), you've got some solid rights when it comes to your personal data:
Access Your Information
Request a copy of the personal data we have on file for you.
Correct Mistakes
If we've got something wrong, let us know and we'll fix it.
Delete Your Data
Request deletion of your personal information (unless we need it for legal reasons or ongoing projects).
Opt Out of Marketing
Unsubscribe from promotional emails anytime with one click.
Withdraw Consent
Change your mind about how we use your data (may affect service delivery though).
To exercise any of these rights, just shoot us an email at info@crystalquintavor.info. We'll get back to you within 30 days.
How We Protect Your Information
We take data security seriously - probably as seriously as we take structural integrity in our buildings. Here's what we do:
- Encrypted Connections: Our website uses SSL/TLS encryption - that little padlock in your browser.
- Secure Storage: Data's stored on protected servers with restricted access.
- Regular Backups: We backup data regularly so nothing gets lost.
- Access Controls: Only team members who need access to your info actually get it.
- Software Updates: We keep our systems patched and up-to-date against vulnerabilities.
Real talk though: No system is 100% bulletproof. We do our best to protect your data, but if there's ever a breach, we'll let you know promptly and work to fix it.
Children's Privacy
Our services aren't directed at kids under 18. We don't knowingly collect personal information from minors.
If you're a parent and think your child has given us their info, please contact us immediately and we'll delete it. Architectural services are grown-up stuff anyway.
Changes to This Policy
Look, things change - laws get updated, we add new services, technology evolves. When we update this privacy policy, we'll change the "Last Updated" date at the top and might send you a heads-up if it's something major.
We recommend checking back here occasionally, especially if you're working on a project with us. Boring, we know, but sometimes necessary.
Questions? Get in Touch
If you've got questions about this privacy policy or how we handle your data, we're here to chat. Don't be shy.
Contact Information
Email:
Phone:
Office Address:
1250 Bay Street, Suite 402
Toronto, ON M5R 2A5
Canada
Privacy Commissioner of Canada: If you're not satisfied with how we've handled a privacy concern, you can also file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca
Thanks for taking the time to read through this. We know it's not exactly riveting stuff, but your privacy matters to us.
Have Questions? Contact Us